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Richard
A very disappointing first experience and the last time we'll be using Aspire. At nearly £140 for 6 of us for 2 hours (the 3 hour 'allowance' is pointless because the checkin desks don't open until 3 hours before the flight, then you have the joys of security theatre to contend with) it was daylight robbery. I'm used to BA Lounges where fridges full of whatever you fancy are available to all, BA trusts its customers to be sensible and almost everyone is. It is self-policing. Aspire is expensive, and takes every measure to limit your consumption: short-staffing the bar and only allowing 2 drinks at a time. This leads to lots of foot traffic as everyone is going back and forth. Not relaxing in the least. Then there's the abysmal food. I hope you're not Coeliac (gluten intolerant) like two of our party were. The staff were unable to guarantee the gluten content of the only hot food served: soup. Then they brought out small sandwiches. The other options included biscuits and crackers (both gluten containing) and cheese and yoghurt. One of the two Airside Andy machines was locked into baby-mode which kept crashing and there was so much contention for the other that nobody got much time on it. No thanks. Not again.
9 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews