Login
Start Free Trial Are you a business? Click Here
Annmarie
Having used executive lounges for many years now I found Larnaca disappointing. Having used the No.1 lounge at Birmingham prior to flying to Larnaca this really heightened our disappointment at Larnaca. Reception arrival was good but the food was very disappointing and chatting with other users whilst in Larnaca's lounge they also felt very disappointed. There was no bar service and the types of alcohol were very limited. In fact there was no one to assist with the food and we stood around for a few minutes unsure of what we were supposed to do. Hot food consisted of chicken nuggets (that looked like the ones you buy in the supermarket), mini meatballs (like Ikea's) and pizza (which was hard and only luke warm when we arrived in the lounge). There was a bottle of sweet chilli sauce by the food warmer and that was it. There were some mini pinwheel sandwiches and some salad and that was it. Due to the limited food choices my son decided to have cereal but the cereal dispenser for the one he chose wasn't working. Near the end of our stay they brought out some brown bread triangle sandwiches with sliced cheese. The plates that were used by customers remained on the tables for a good 30-45 minutes after being used. The women's toilet was messy, the bin was full and there were no paper towels. Contrast this, at a similar price, with a fully stocked bar and bar service at No 1 Lounge at Birmingham, salads, cakes, scones etc. One hot snack of your choice and bar snacks (olives, oriental rice crackers and peanuts) on request at the bar. Lovely laid out lounge and excellent service. As this lounge is suppose to cater for the upper class customers of some airlines we really expected a much better experience. You could see all the pipes etc in the ceiling as it looked like the ceiling tiles had not yet been put in place. All in all a really disappointing experience.
9 years ago
Read Executive Lounges Reviews
Executive Lounges has a 3.9 average rating from 28,090 reviews