As a very frequent business class flyer with work I use this lounge a lot, never had a problem with the facilities, always good food, good ambiance, drinks are good and the facilities staff are always very courteous. On this visit however, the whole experience was spoiled by the judgemental attitude of the staff attending the front desk when our party arrived. We were 3 x couples 1 x 10 year old child and had purchased a lounge pass on holiday extras. When we arrived, we were told that we should not be allowed access due to the party size (all families booked separately) and that she (the lady at the desk) would allow it just this once as well as telling us to ensure we keep the noise down and do not disturb the other guests!!! I have never felt so "class" separated in my life! As stated above, I travel often in business class, hold a flying blue platinum card and before now arrived at the lounge with 9 colleagues (all travelling business) and have never received a "dressing down" from the desk staff at ANY lounge. I feel affronted to have recommended buying access to my friends for the way they were made to feel when the idea was to begin our holiday on a high and the reality was an assumption by the desk staff that we would cause a ruckus because we were not travelling on a business class ticket.