When arrived at the lounge and walked through there where no seats for us to sit at even though we had booked our places for the lounge a good few months before travelling. As my partner went to speak to reception I was spoken rudely to by the guy working at the bar telling me that I can sit on the table with other people and that there is only us two so we can sit there. We eventually sat down and the food that was on a hot counter to go and choose from was not a great variety. The spa was closed aswell. Would not waste your money totally disappointed and a rubbish start to our holiday.