My wife and I booked as a way to get our 20th Anniversary celebrations off to a flying start. How disappointing. We were met by miserable and clearly uninterested staff. There was no food ready, the lager I was offered and then told it was warm as it had not been refrigerated. A long queue formed for bacon sandwiches which ran out prior to the queue being served. The second batch came which my wife and I were able to get a sandwich to find not only the bacon inside was cold, but the buns had clearly been stored somewhere damp as they were wet. What a waste of money and time. At least the staff upstairs smile and get your holiday off to a good start. Staff-awful. Food-awful. Refreshments-not prepared. We booked this months in advance. Surely you knew how many to cater for!!!