We were unable to get a seat in the lounge at schipol airport due to it being so busy. I had booked the lounge as we had been travelling since 2:30am and needed to have some breakfast etc in what should have been a relaxed, peacefull environment. i cannot comprehend why the lounge would continue to be booked when it is at capacity, and when this was suggested to the staff they stated they didn't know when it was full as the ounge is booked via various sources. Regardless, capacity is capacity. This was not a positive experience and not one that i will want to have again