Lounge wasn't really what I expected and wasn't what was described on the website. We were heading on our honeymoon and wanted a different experience to start our trip. Poor quality food products and choice, self service coffee from a machine and and as a coeliac I had very limited choice. When I asked what I could eat they offered me a biscuit and had no other gluten free options available. The lounge felt unfinished and the service wasn't great and staff seemed disinterested and unknowledable. We left and I asked for a refund in which I received however the response I received said that I could have also had fruit to eat - which they obviously thought for £25 a piece of fruit and a biscuit would be sufficient. The website stated we would receive a free glass of prosecco which was not offered to us. The food choice, ambience and quality at Heathrow airport is so much better than in this lounge I'm not sure why you would bother.