The lounge was quiet and organised and was just what we wanted before the flight. Sadly we were a little disappointed hat we had to pay for prosecco although I do understand the need for this. It was a special occasion so I didn't mind however when I was told they didn't have any flutes and would have to use normal wine glasses I was a little surprised. I did comment and thankfully when I ordered my second glass I came in a flute. All in all the experience was ok and was definitely quieter and more peaceful than the departure lounge so I would recommend it.