The lounge wasn't open from when we had it booked from at 06:10 and didn't open till 07:00. There wasn't even a note on the door to inform you the opening time had changed. I asked the lady at the desk in the adjacent lounge who knew more about your lounge being shut than we did. We were never informed that the lounge wasn't open till that time. The staff were very miserable, rude and felt as though it was an inconvenience that you were there. The process to accept people in to the lounge was chaos as due to it not being open till 07:00 there was a que that had built up.