No staff spoke when I entered The one on desk was making me email stuff over to him cause he couldn't bring it up time and time again even though I had the scan code on my phone Had Americas in there that just turned up and everything went around them I was suppose to be in there 9 hrs on my own and was suppose to feel comfortable but lights went out when they said and cause they were leaving ask for a call at 5 in the morning but the way that happened was the staff shouted at the top of their voices from the other end and whacked the lights on full scaring me Maybe you as a company should find out what that can do to someone it can really harm people Being in a country with no one I knew was bad enough but being in a country with staff that can't even be bothered I paid money to feel comfortable but ended up feeling uncomfortable