I am sorry to say that I was not a bit impressed with your lounge area, after already visiting another one in Manchester airport in the past. We decided to choose the aspire lounge as I was told you could view the planes coming and going and as my son had recommended it so thought it would be nice to have a change. I found the so called breakfast to be unacceptable as I asked for a simple piece of toast and was told you don't do that and it was suggested that I have a bacon batch which I reluctantly accepted, this was two warm pieces of fatty bacon which I could not eat, all we had was a cup of tea and found ourselves going downstairs for something nice and hot to eat. As reguards being a comfortable area to sit in was not the case, the whole area was cold, we did go to reception only to be told that they couldn't do anything about it as it was the air conditioning, other people that day complained to reception as well. I would have written to you anyway after our holiday, as you have asked me now on e mail I felt it was reasonable to inform you now even though we are still on holiday. We were totally disappointed with our experience so unfortunately feel I could not recommended the lounge to friends etc,