It was overbooked. We had to sit on chairs in the aisle. Loads of people were hogging 2/4seat areas to lay their bags on. The staff should have controlled these people. There was a poor selection of food, the tables were full of rubbish, which should have been cleared quicker because of the overcrowding. Myself and my friend had to give your staff guidance on what to do. Gatwick lounges ate far better. The T5 lounge was awful.
8 years ago
Executive Lounges has a
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