After flying all night, our plane arrived at treminal 5 early. We tried to enter the lounge 30 minutes before our reservation, but were advised that the lounge was full. We were asked to sit in the terminal area while people without reservations were allowed to pay and enter. We were finally allowed to enter at our appointed time. The lounge was crowded and the food ran out several times despite the best efforts of the staff. The experience was not what I had hoped for.
8 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews
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