i have experienced executive lounges all over the world 5 in the last month alone ,my wife and i were very disappointed with cardiff ,there were no hot food facility and what was available was very limited ,the cups were dirty with lipstick ,the lounge itself was soulless, and the concierge gave the impression she couldn't care less ,it was by far the worst lounge we have been in .we won't be going back complete waste of money, we would have been more comfortable in the main area ,as a proud welsh family we urge you to upgrade and improve this facility in consideration of the many visitors we have from all over the world ,cardiff has a long way to go yet.