Although we had access to your lounge from three hours prior to our flight departing, you are probably aware that British Airways staff will not permit passengers to join the queue to check in their luggage at the bag drop zone until the same time. That process took 45 minutes followed by the security procedure of a further 45 minutes. We were then advised that we would need to give ourselves at least another 30 minutes travelling time to the departure gate from the lounge. So, in total we spent an hour in a lounge with very few seats and we're not sure that it worked out as particularly good value for money. We have used the lounges at other regional airports and it has been worthwhile, but we don't think we'll repeat the experience at Heathrow in future.
8 years ago
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