when we arrived in the lounge we were advised no self service at the bar and we had to call them on the main desk if for someone to go to the bar to serve us. We had to go find someone to serve us drinks every time, I think I spent more waiting to be served than I actually spent in the lounge, we left shortly after and went out in the bar in departures. no-one was stationed at the bar. Poor selection of snacks & cereal. After a brilliant experience in the executive lounge in Bristol (lots of variety and self serve) we were very disappointed. will not be using the executive lounge at Cardiff in future. total waste of money!!!!!