I booked the Aspire Lounge at Heathrow T5 with the sole and specific intention of having a shower after a 7.5 hour overnight flight from Dubai, before catching an onward flight to Nice. No food, no drinks, no armchair or pod, just a shower. I paid my £31 for access to the lounge, with a further £20 to be paid on the day for the shower. Not cheap by any stretch of the imagination, but it was worth it to me. Unfortunately, when I arrived, the shower was broken, with no estimate of when it would be fixed. I asked for a refund because I did not want any of the other facilities, but no dice. I wonder how long the shower had been broken, and how many other passengers were caught and are still being caught like me. So I add my voice to the many others advising our fellow-passengers to give the Aspire Lounge a wide berth..