Great lounge, only if you don't get to Luton airport with about 5 hours to spare then you'll not get value for money. We arrived at Luton airport to a shambolic traffic system where there were inappropriately placed signs for the multi storey car park valet parking with so much traffic on a Thursday morning so no idea where to exit or which lane to be in until the very last minute which means switching lanes with already infuriated drivers having to let you pass. Then to top it off you get to your check in desk over 2 hrs before to find the biggest queue out of the queuing ropes that takes over an hour to to get through. Then you pay another extra to go through speedy security only that isn't fast either with people dilly dallying. Finally get to the lounge and after paying over £80 for a family of 4 we were able to spend a maximum 10mins in there. A waste of money. Got to have a quick drink and use the loo. The kids quickly at a little something then we had to dash to the gate at the other end of the airport. In all a very disappointing start to our family holiday. I can only give a 3 star as I have no idea what the service was that I could have experienced due to the shambles of the rest of the airport.