The lounge was extremely noisy and overcrowded. It was difficult to find a seat and was more like a cafeteria environment than a quiet executive lounge. A large group took over one side of the main area and were rowdy and noisy which negatively affected my experience. The food was mediocre, at best, and was difficult to get to because of the layout of the serving area. I understand the reason for the change in the bar area, however I did not feel that queuing up for drinks reflects the amount of money paid to enter the lounge. I have visited the lounge several times before and much preferred having separate areas for leisure and business. This worked better and offered a much more relaxing environment. I feel that my experience this time was a total waste of money and I would not return unless major improvements were made.