The food was very very limited, not much for a vegetarian and the menu was different to what I had seen when I looked into it before booking. Also my boyfriend was asked to take his cap off (which wasn't a problem the year before when he had it on) however, it was apparently fine for a lad to come in with paint stains on his jacket and a Man Utd kit. Felt like they were just singling him out and not enforcing rules correctly. He isn't the confrontational type so took it off and got on with his stay but it left him and myself feeling targeted. Last years trip to the lounge was more enjoyable, the staff were more helpful and he was allowed to wear his cap in peace, I would come here again but I would advise all staff to treat all customers the same. There was one lovely member of staff who went out of her way to make us feel welcome and be polite with us but unfortunately I didn't get her name :(
8 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews