Room temperature was cold other guests also commented on that to us this was reported to your staff but to no improvement. Level of food offered was poor and very limited we have visited many VIP Lounges and yours was the poorest we visited to the point we would not book again with you we sat down and was told to move as it was reserved for Singapore passengers there was no signs in place to indicate this the whole service was poor no comments have been placed on Trip Advisor of above wished we not booked with you but you made at lot of profit from us so you won but we not be returning thanks for allowing me to comment