Quarter of lounge reserved for another airline so we were unable to sit there. Staff so rude it was unbelievable, one in particular slamming plates, glasses etc onto trolley and even threw a plate away as she said it was beyond recovery. She was also speaking loudly saying "we were never allowed to leave a table in this state when we were kids". Had to go and ask someone to serve at the bar. An absolute sham of an "executive lounge". We will be avoiding it from now on as it didn't have the desired effect to enjoy at the start of our long awaited holiday.