Difficult to access lounge, staff didn't know how to log me in even though I'd booked in advance. No newpapers at all when asked, they just shrugged. No wifi, it logged on then logged off immediately. Other guest were complaining too. Used to be self service, its now a bar that serves all. 1 member of staff serving so queues formed for ALL drinks even tea and coffee. Food unappetising. No serving utensils for ham and cheese etc, had to use tongs from other items. Bread was old and hard. Not a pleasant stay at all.
8 years ago
Executive Lounges has a
3.9
average rating
from
28,090
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