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Karen
shocking! we arrived at 1.45 in the afternoi on Friday 8th Sept. we booked it because I had been in the escape lounge previously and wanted my husband to experience this because I thought he would enjoy it also. when we viewed the food they only had 2 types of pasta which looked dried up some salad soup and 1 choice of cake scones with cream however no jam! I said to the bar lady would there be other hot food arriving later she replied yes so we waited but nothing came. before we decided on the aspire lounge we read the menu which promised hot food for example curries and many other delights which lead us to part with £45 of our money. this lounge did not offer what was on the menus and not a patch on the escape lounge. my sister used the escape lounge the day previous as she was travelling to same destination as us and said they had lots of different variety of foods. I felt so disappointed and had to spend money in the plane because we were hungry. also when we went for drinks the bar lady was also collecting plates leaving the bar unattended therefore having to wait or look for service. I would like a refund because I plan to make a complaint when I arrive back in England due to feeling mislead about what we would be offered in terms of food.
8 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews