Upon arrival we were greeted by a very friendly receptionist. In the lounge itself was very busy and the table we found to sit at hadn't been cleaned. There was a queue at the bar, however the barman did apologise for the wait and again was very friendly. The food however left a lot to be desired, there was very minimal choice at the salad counter, and the one hot dish which was available lacked flavour. When my partner went up for food there was even less choice then when I went up, for the price we paid for the lounge and the quality and relaxation we expected from it, we were very dissapointed, and feel we didn't get value for money.