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Steven
I expected so much and got so little to be honest. No hot food on arrival at all. Had to wait about 20 mins before a paltry amount of pasta arrived. Ok if u like pasta but only enough for one or two people if they were quick. Cold choice poor. No cold meats etc. Ordered a prosecco after long queue at bar only to be told that this needs to be purchased at front desk, ok so another long queue at front desk only to be told, needed boarding pass to purchase even though the lady had dealt with me and my boarding pass 15mins before!!! The fact that we needed to purchase at front desk should have been displayed so that I could have ordered same time as. Checking in surely. I then had to join queue after getting pass and then rejoin bar queue again. Bought a bottle after such a long wait. Still barely any food. Had some peanuts. However staff were polite. Very very disappointed with Aspire lounge for a first time user to be honest. Cleanliness also a big issue. A very mucky environment to relax in. I hope these comments are looked at and something improves as a result.
7 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews