The whole experience was horrible. We pre-ordered prosecco. The lounge had none and had to get some from somewhere else. The food was disgusting. Only the ham seemed to fly off the shelf. We had trouble finding cutlery and condiments. There was no real bread only what amounted to burger buns minus burgers.Because of the bad food my fiancee was ill for the first part of the holiday. This is the second time we've used this lounge and last time we walked out. It just seems like an expensive place to get an uncomfortable seat and a bad experience. As the man says....never again!