I felt the tables in the lounges were very closely packed together and it was very full. The result of that was that it wasn't a restful experience for me. The food was good however the serving counter was right at the point where customers walked down the only aisle to get to the back of the lounge so got quite congested. I did not feel I got a benefit worth the cost that I had to pay to come in, and I actually ended up leaving before I had to and waiting outside for a bit. What was nice was the express spa treatments however it would have been good to be able to book those in advance. To be honest, I am not sure I would use the lounge again, just wasn't value for money. Pleasant man on reception though.