It didn’t really as there were 2 incidents of customers arguing with the manager that required the presence of the Airport Police to the executive lounge . This was the first time that I had used a lounge and the selection and availability of the food/snack products were very limited and in some instances unavailable. The staff were constantly in the back office and therefore there were times when getting a drink took time waiting for a staff member to re appear. In all not a good first experience and I would consider just using the selection of bars available in the departure lounge in future.