We were not allowed in within our prebooked period because the lounge was full and you had oversold. The staff could only suggest we come back later. I suggested they kept a waiting list as this would be fairer. Why did they not think of this. They have training in how to apologise and keep calm, but not problem solving. Poor.
7 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews
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