Saturday 16th September 2017 - Manchester Airport
When we arrived we were told the Lounge had been over booked and they had no seats available. We were asked if we wanted to cancel and put a complaint into Swissport. As an employee for Swissport I was hugely embarrassed, as I had booked this as a birthday surprise for our friends whom were travelling with us. We decided to stay at the Lounge but found the buffet under replenished as it was too busy. I would not book again going off this experience.
7 years ago
Executive Lounges has a
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