the amount of people in the Aspire lounge at the time of our visit was far too many there was inadequate seating availability the queues to get any of the snacks was ridiculous, there wasn't any plates or cutlery available and the choice of available snacks was very poor the queue to get any drinks were totally unacceptable at one the queue for the bar was 28 people in length, with no glasses available when I finally got to the front of the queue I questioned the serving staff member on the amount of people in the EXECUTIVE lounge and was told that for whatever reason September always seems to be chaos in the lounge?? I have always had fantastic service and choice on all previous visits and always recommended it to family and friends, but after this visit I doubt I will do so again at a cost of £25.00 per person and limited time allowed in the lounge I found this visit extremely disappointing and feeling sorry for the working staff as they were getting put under extreme pressure by increasingly disgruntled customers