On 22nd September me and two other friends used the aspire lounge at Newcastle Airport, we paid the extra to go in as I'd said said I provided hot breakfast and hot meals aswell as if our flight is delayed we can stay in the lounge until we board, when we arrived there was no hot food whatsoever for the breakfast only bread buns and butter, which is a joke, then we had to wait 15 minutes for somebody to actually come to the bar so we could ask, they then said it was because they were serving lunch meals in an hour, there was still an hour of breakfast so this is a joke, we then waited the hour for the meals to be served to which we found only soup, none of the got meals came out for another hour by the time that happened we were meant to board our flight which we found was 45 minutes delayed so as it states in you're website we can stay in the lounge if our flight Is delayed, we were then told we had to leave as we weren't aloud to stay and had to wait at the flight, this was a big waste of time and money and I'm absolutely disgusted at hour the place was and I want to know what you can do about it
7 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews