My husband and I have been going to the executive lounge for the last five years and never had any issues. After planning our honeymoon for two years, we booked the aspire lounge where we were refused entry due to our dress. The staff were incredibly rude and asked with an attitude whether we had something else to change into. When asking why, she merely pointed to a sign without speaking to us further. I explained it was our honeymoon and we had never had a problem before but she wasnt interested. When asking to speak with a manager i was told i couldn't and that i had to speak to someone on instant chat (no details provided) Having checked your website again, i find it absurd that i could sit in your lounge in a bikini or a mini skirt yet were refused entry because of tracksuit bottoms. Maybe it should be highlighted to customers when booking these lounges of a dress code! Had we have taken off our jumper and sat at a table, nobody would have known what trousers we had on. Instead i was visibly upset and rather embarrased to have been treated the way i had. A very upsetting start to our honeymoon! Will not both again