Booked to start our honeymoon in style. There were no seats and we were told to make the best of it. There were absolutley no seats available after being told to try to find someone to share with. We had arrived in our booked timeslot. Surely the point of these lounges is to escape the general hustle and bustle. Eventually we were told we could sit it the private area for a specific airline, but that we would have to move if needed. Luckily we didnt need to. Had to again request a bottle that we had preordered to celebrate, it appeared not to have been listed. Breakfast was completley dried up and there was nothing else on offer, even upon request. Staff looked miserable. There were large families that also had no where to sit and eat and who were unfortunately not offered to come and sit in the area we had been put in, even though it was mostly empty for the duration of our visit. Not quite the start to our honeymoon we had in mind, after regularly booking into the Escape lounge and having a great experience each time. Really disappointed and would not use again or recommend to others