1. Despite paying for access to the lounge for 3 hours we were curtailed by over an hour as Flybe do not open check in until 2 hours before the flight. No mention of this likelihood when I booked. 2. Once in the lounge I went for hot food at 1950 to find it had been cleared away and that the lounge was closing at 2000. My flight did not depart until 2035. I was not aware of the 2000 closing time when I booked. I have since looked at the website and realise it is quite possible to make a booking, as I did, without going down the site far enough to see the open and closing times. So all in all I got less than 2 hours of the 3 hours access I paid for. No doubt you will say its all on the website, however, it would be a much more effective site if,when booking, and yr times were curtailed by the airline booking or yr open/closing times, if the restriction was made clear and the actual maximum time available was displayed rather than the theoretical 3 hours. I feel that you took £53 off me under a false promise of the use of yr facility and the effect of only finding this out on the day ruined the idea of the booking, ie to provide a restful and relaxing wait for our flight away from the crowds. The only bit you managed to provide was for us to be away from the crowds. And by the way, if you think we were the only ones who suffered the same fate spare a thought for the gentleman whose flight was not due to depart until 2130 and which had been delayed by over an hour. He had no idea you were due to close at 2000 either!