I had an email from Aspire in which the reference was advised. At the appointed time I had an issue with my cell phone and advised the lounge reception that I could not access the ref number so would he check the booking under my name. The short answer was no reference number, no entry to the lounge. There was no queque so the guy could have checked. Anyhow the end result was that I did not get into the lounge and I doubt that I will get a refund. Given the fact that I had an 11 hour layover I was quite looking forward to relaxing until my flight was called. In the circumstances, I will not bother using Aspire lounges in the future and somebody should give that guy a lesson in interpersonal skills, sadly probably not intelligent enough to benefit from it. You need not respond to this message and you should NOT send any emails to me now and in the future