Genuinely the worst executive lounge I have been to. DO NOT WASTE YOUR MONEY!
I arrived within the three hour timeframe I had been given with my passport, boarding pass and a printed ticket for the lounge. The very friendly receptionist couldn't find me on the system and cited the fact that the UK time wasn't the same as Dutch time, meaning that they would have to add me manually. This took north of five minutes.
The lounge was pleasantly busy, with a buzz about the place. Frustratingly, there is absolutely no USB charging provision. As this was a layover for my onward visit to Canada, I had no European adapter. Unfortunately, nor did the lounge.
The food is appalling. I had a pastry, some soup/bread and a small biscuit, which was pretty much all that was available at the time I arrived. The pastry was clearly past its best.
The soft drink machine was down and provided only fizzy soda water. I was assured that it would be sorted. An hour later, it wasn't.
I subsequently asked for the empty gin bottle to be replaced. Needless to say it wasn't.
I was exceptionally disappointed that I wasted money on this service when I could have enjoyed food in one of Schiphol Airport's many eateries. A total waste of money. Never again!
7 years ago
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