It was my first time - I booked myself in with my wife and two friends as a surprise. It was my wife's 50th birthday trip. I think we must have got there after the initial breakfast rush. The place was a bit of a mess. We had to walk through a small sea of nuts or cereals to find a seat. The coffee was good (yayy) but my breakfast was four small croissants and there wasn't much of a choice for a £100 booking that we could only use for an hour. On this basis, I wouldn't come again. Security was an awful experience (not your fault I know) but that experience carried on, to a lesser degree, in this lounge. (Terminal 1). Gez