We had to stand in a long line outside of mens toilets for 20 mins, there were no seats when we got in staff were very rude and unhelpful i was travelling with my granddaughters 12 and 2 ,we had already had a 3 1/2 hour journey into Manchester expecting to relax once we got there how wrong was i !!!..... We waited 30 mins for a table which im still angry and amazed about. So much for relaxing before a long flight it was spoilt by rude ignorant staff and overcrowding (you must know how many people you have coming in at what time and do you have room) overall a waste of money