arrived to find dried gravy beans and hard rice..this is very unhygienic and a health and safety matter as we could have been very ill if eaten which we didnt obviuosly, otherwise no hot food avaiable. thinly cut plastic ham one slice cut in half. bits of cheese very hard around the edges seen better days, rolls which could not be cut as so hard would of broken the tiles if dropped..plenty of crackers.....!! so really no decent food to eat only crisps. drinks the cola was flat and had to ask for lemon and ice.... really not very vip... The chair had no padding and when you sat on it you nearly hit the floor ,not the best of smells coming off a left trolly and some tables had tea cups/coffe cups not been cleaned away, it was not busy so seriously no real customer service at all and cleanliness.