I arrived at the airport well ahead of my departure time so that i could relax in the lounge before take-off. I went through passport control and asked an airport customer service rep for directions to the lounge only to be told the the lounge was BEFORE passport control. That is utterly ridiculous and a total waste of money. I paid for a lounge that i could not use then had to pay further for food and drinks whilst waiting for my flight. I have checked your web-site and no where does it state that the lounge is before passport control, if i had know I would not have paid for the access.