We arrived at approx 10.30am,first problem is staff preparing food in the kitchen cannot see customers at the bar.We were the only people in the lounge at this point, we sat down ordered a couple of drinks then went to get some hot food,on display were bacon,sausage,scrambled egg,porridge and small bread rolls. The bacon,sausages and rolls had obviously been on warming trays all morning and had dried out,the rolls weren’t soft at all inside,the scrambled egg was ok.i do think the biggest problem with the plus lounge is not enough people use it hence food put out earlier was still there when we arrived,some fresh egg and bacon quiche was put out after about 30 minutes and this was fresh,hot and very good proving that it can be done,would we use the plus again no,would we use the standard lounge again,not sure at this time.We have used lounges for quite some years but just Bristol these days and both our visits to the plus lounge have been very poor indeed. I would suggest putting smaller amounts of food out if the bookings only show 2 people booked in early,not only less waste but fresher food = happy customers,the staff were fine and 2 more people arrived before we had to leave Regards Dave Jack