The staff were often nowhere to be seen. When greeted by them they were abrupt and almost unhappy to be doing the job i assume they are paid to do. It was relatively quiet at our time of arrival, however, we had to wait for long periods of time to be seen. Regularly overlooked and service given to others who had quiet obviously arrived at the bar seconds before. I was asked to move from my seats to another area with no explanation as to why this was needed. The area was quiet and there were plenty of seats for arriving guests to obtain. Myself and my partner were very quiet as we had been traveling for a long time and enjoy using the Aspire lounge as a place to recharge before continuing our journey. I certainly will not be back to this particular lounge and will think twice about booking others in the future. I would recommend to anyone looking to relax before a flight and be treated as a customer rather than a burden to avoid this place at all costs. unnecessarily unfriendly and unwelcoming experience.
7 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews