We were very disappointed to see the services in the lounge. We stayed there just for under 5 minutes and walked out of it. The reasons are as follows: 1. Standard of hot food was very poor, not what you display on your website. 2. There was no toast - which is one of the essential things one needs for breakfast. 3. There were no eggs. Asked the staff and she said I am going to ask the kitchen and revert back. She came back and said that it is coming. We did not stay to see what wuality of eggs they were. 4. Sausages and Bacon looked dried out with no fresh colour on them. 5. Staff was stressed out and not friendly. 6. Staff was so busy that had no time to clear up the tables etc and fill up the mini buffet you had laid. 7. The whole experience was appalling and not worth the money you charge. 8. That particular day presumably the SPA was not working. 9. There are no toilets within the lounge and one has to go outside into the terminal. The list goes on and on and we will never recommend or visit any of the Aspire Lounges all over the world. The manager at the Reception wanted to know why we are leaving but we were so distressed that we did not wait to tell him on the spot what was happening and show him the buffet. The quality and cleaniless was unacceptable.