Very small choice of food. Kept running out of plates, so you couldn’t even have any of the little that was available. The person manning the bar was very flustered, even though he only had 3 or 4 people queuing at a time. He kept saying loudly that the bar would have to be closed, for no apparent reason. He then actually went ahead & closed it for the last 30 hour of our visit so we couldn’t have any drinks when we had actually managed to get plates to have some food! The tables were not being cleared & the full capacity sign had gone up even though there were plenty of empty seats & (dirty) tables. This can’t be put down to a lack of staff as there were plenty of staff about, but seemed to all be at the back of the bar chatting mostly. Terrible customer service, we’ll definitely be using the other lounges on our future visits as this is the 2nd time in a row we’ve been disappointed with this particular lounge.