As I have always used the executive lounges I have always looked forward to this as part of our holiday usually a great start to our family holiday. I was horrified and felt sick when I took my daughter to the toilet there was a bucket outside the toilet being a very inquisitive eight year old girl she looked into it and asked me what it was. To my horror I was looking at a bin full of unattended used sanitary towels I have never felt so sick what a lovely start to my holiday
I think your right to ask me to edit my review to set the records straight and people understand exactly what I mean this was. AS YOU WALKED OUT OF THE ASPIRE DOORS ALONG THE CORRIDOR NOT GOING INTO THE TOILETS BUT OUTSIDE IN THE MAIN CORRIDOR THE BUCKET WITH THE SANITARY TOWELS ALL USED ON SHOW. As this is your only access and egress route for customers I would think you have some responsibility to make sure this doesn't happen. I think if you check your records between both lounges in the last 18 months my Mother and Father my Partner and I think we have used the lounges about 8 times. We have never had a problem. where I work the cleaners do the same thing but they have the decency to put a lid over them so there is nothing on show. I got the impression from your e-mail that you were more concerned about the review. than an apology. This was absolutely disgusting and I think you was passing the buck by saying the corridor that leads in and out of your lounges is not your responsibility. I actually wonder if this is common practise when they clean the ladies toilets
7 years ago
Executive Lounges has a
3.9
average rating
from
28,090
reviews