Hello, Unfortunately we had only just checked into the lounge and we were evacuated. Nothing was explained to us regarding the event and when we were invited back in we had to queue for quite some time and only had around 15 minutes in the lounge. There was no apology or explanation which was very disappointing. Also we wanted to start our trip with a glass of prosecco - however we were told that there was a charge for this. I was very disappointed as there is no charge in other lounges. On this occasion I did not feel we received value for money. Many thanks Jackie Lavelle