Not enough staff, the ice machine was very slow so no ice for first few drinks, so were warm, even then we were very limited on how much ice we could have. The staff member said she couldn't leave her position to get more ice, so generally very poor, at one point was told to put my own ice as she had to go and do the chilli. My friend who is gluten free asked were there any gluten free options only to be told no, i'm sure the veg curry is as our regular customer has it, my friend then asked could they check as she can't take that chance as she would get ill, was told sorry i cant check for you as i'm too busy, ..leaving her without the option to eat anything apart from some salad. After a good half hour she was told she could have the veg curry. We felt like we were putting the staff out by asking for ice or anything really as there was not enough of them working. Not worth the money, and i will be very hesitant to go in there again.