The lounge was overcrowded.... poor wifi connection.... tables had not been cleared, including tea and coffee mugs, glasses and plates on uneaten food. The food was atrocious, there was very little to choose from, literally bacon and sausage, no eggs no tomatoes no croissants ect... and what was there was severely overcooked and dry.... when asked a member of staff for some more breadbuns she literally looked me and up and down and sighed, eventually returning with some bread buns... The staff appeared miserable and looked extremely unhappy to be there, everything was a chore. Considering its about £25pp to use the lounge frankly i wouldn't pay £2.50 it was not adequate and definitely not up to standards of lounges ive been in before. This lounge was awful and needs a serious shake up of staff and food choices.